Akasa Air apologises for data leak, claims no hacking effort

The new Indian airline, Akasa Air, has revealed that it experienced a data breach that exposed the personal information of some of its customers to people who shouldn't have had access to it.

There was "no purposeful hacking effort," the airline said in an apology for the data leak.

The airline said on its website that "on Thursday, August 25, 2022, we were made aware of a brief technical configuration problem relating to our login and sign-up service."

We can also ensure that no other sensitive data, such as credit card or passport numbers, was taken or lost during this incident.

Launching its first flight on August 7 from Mumbai to Ahmedabad, Akasa Air claimed it promptly locked down all related functioning aspects of its system to prevent further unauthorised access.

In addition, "we have also alerted the impacted users of the aforesaid, and informed such users that this situation has been reported to CERT-In," it said.

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