A pilot turned his jet around on the runway to pick up a missing parent and daughter.

Tui aircraft that was ready to take off returned to pick up a father and daughter.

ITV News reports the girl's passport stopped her from boarding.

When flight attendants recovered the passport, the pilot returned to the gate.

Stories of airlines and their workers going above and beyond for customers have been rare this summer, but one pilot did the right thing this week, according to one family.

Even though his aircraft was "ready to take off," the pilot turned it around to pick up a father and daughter who missed the trip because the child forgot her passport.

Aircraft attendants advised the duo may attempt to join the next flight to Manchester

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