Before taking departure, a Tui flight circled around to pick up a father and daughter from the gate.
According to ITV News, the girl's passport went stolen, preventing the duo from boarding.
The pilot was spoken to once the passport was discovered, and he then headed back to the gate.
This summer in particular, stories of airlines and their workers going above and beyond the call for customers have been few,
but one family believes that one pilot did the right thing earlier this week. A father and his daughter missed the flight because the girl misplaced her passport,
so even though the captain's passenger jet was "ready to take off," he turned the aircraft around on the runway to return to the gate and pick them up.